Returns & Exchange Policy

RETURNS & EXCHANGES

Digital products

Due to the nature of our digital products – we do not provide returns, refunds or exchanges.

However, if there is a quality issue we will correct the issue and resend in digital format.

Printed products

Due to the custom nature of our printed products – we do not provide returns, refunds, or exchanges.

However, if there is a quality issue we will reprint and resend in printed format.

We strive for 100% customer happiness. If you’re not satisfied with your product, please email us at [email protected] with your order number, issue with the product and photo of, if applicable. We’ll handle each request on a case by case basis.  Our ultimate goal is for you to be delighted with your product!

Shipping

Shipping costs will be covered (by Live Party Love, LLC) for printed products that have quality issue and need to be resent.  Standard shipping only, customers can opt to pay for their own expedited shipping. See our full shipping policy here.

CONSENT

By using our website, you hereby consent to our returns and exchange policy and agree to its terms.

UPDATES

This site return and exchange policy updated May 17, 2020.

Should we update, amend or make any changes to this document, those changes will be prominently posted here.