Shipping Policy
SHIPPING POLICY
Domestic Shipping Policy
At this time, we only ship to the United States. If you are outside of the US – please contact us for shipping information and pricing. [email protected]
Shipment Processing Time
All orders are processed within 1 – 3 business days. Business days are Monday through Friday. We do not count holidays as business days.
If we are high volume of orders, and expecting delays we will communicate this on our shop banner on the website and via the email. you provided with your order.
Shipping Rates and Delivery Estimates
You will be able to select your preferred shipping method during checkout.
Shipment method | Estimated delivery time | Shipment cost |
FedEx Standard | 3-5 business days | Invitations – Free
Mugs – $2.95 + $3 each |
FedEx Two Days | 2 business days | Invitations – $14.95
Mugs – $14.95 + $5 each |
*During holidays and high traffic shipping times – we cannot guarantee quoted delivery times. But will communicate this with you via email.
Shipment to PO Boxes or APO/FPO Addresses
Shipment to a PO Box or APO/FPO Address may delay shipping times. We will notify you accordingly.
Shipment Confirmation and Order Tracking
Once your order ships, we will notify you with order tracking information via the email you provided during checkout.
Customs, Duties, and Taxes
Live Party Love, LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Live Party Love, LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy
At this time, we only ship to the United States. If you are outside of the US – please contact us for shipping information and pricing. [email protected]
Returns Policy
Please see our Returns & Exchange policy for information on returns, refunds, exchanges and any related shipping.
Questions? Please email us at [email protected].
CONSENT
By using our website, you hereby consent to our policies and agree to its terms.
UPDATES
This site shipping policy updated May 17, 2020.
Should we update, amend or make any changes to this document, those changes will be prominently posted here.